Can I verify I-9 documents over video call?

For most employers, no—the traditional I-9 process requires physical examination of original documents. However, employers enrolled in E-Verify may use an alternative procedure that allows remote document examination via live video interaction, provided they complete an in-person physical document examination within 3 business days of the employee's first day of work, or use the DHS-authorized alternative procedure if eligible.

Who can act as an authorized representative for I-9?

Almost anyone can serve as an authorized representative, including notaries public, HR professionals, attorneys, accountants, bankers, or even a trusted friend or neighbor of the employee. The representative must physically examine the original documents and complete Section 2 in the employee's presence. You (the employer) remain legally responsible for any errors or violations, so choose someone trustworthy.

Do I have to pay for an authorized representative?

That's up to you. Many employers cover the cost of notary services or other authorized representatives as a business expense. Some use free options like having a coworking space manager or business associate verify documents. Requiring the employee to pay could create issues, so most employers absorb this cost.

What if my remote employee is in another country?

Form I-9 only applies to employees working in the United States. If your employee is working remotely from another country (not physically in the U.S.), I-9 is generally not required. However, if they're a U.S. citizen or resident working abroad for a U.S. employer, consult with an immigration attorney about your specific situation.

How long do I have to complete the I-9 for a remote employee?

The same timelines apply as for on-site employees: Section 1 must be completed by the employee no later than their first day of work, and Section 2 must be completed by the employer (or authorized representative) within 3 business days of the employee's first day of work for pay.

Can my remote employee use copies of their documents?

No. The authorized representative must examine original documents or acceptable receipts. Photocopies, scans, or faxes are not acceptable for I-9 verification. The whole purpose of Section 2 is physical verification that the documents appear genuine and relate to the person presenting them.

What happens if I can't complete the I-9 within 3 days for a remote worker?

You should document any legitimate reason for delay (such as extreme circumstances preventing the authorized representative from meeting the employee). However, routine delays aren't acceptable. If you're regularly unable to meet the 3-day deadline, you need to establish a better process—perhaps identifying authorized representatives in common employee locations in advance.

Remote Employees and I-9 Verification: What Employers Need to Know [2025]

Q: What is E-Verify and does it help with remote I-9?

E-Verify is a DHS program that compares I-9 information to government records to confirm employment eligibility. While E-Verify doesn't eliminate the I-9 requirement, employers enrolled in E-Verify have access to alternative procedures that can help with remote verification under certain circumstances. Check the USCIS website for current E-Verify remote verification options.

The Challenge of Remote I-9 Verification

Form I-9, Employment Eligibility Verification, requires employers to physically examine original identity and work authorization documents in the employee's presence. This requirement was designed for traditional office environments—but today, millions of employees work remotely and may never visit a company office.

So how do you complete I-9 for someone you've never met in person? The answer involves understanding the "authorized representative" option and knowing your legal obligations.

Important: You Can't Skip I-9 for Remote Workers

Every employee who works in the United States must have a completed I-9, regardless of whether they're in-office, hybrid, or fully remote. The only exception is employees working entirely outside the U.S. The penalties for non-compliance are the same whether the employee works in your office or from their home 1,000 miles away.

The Solution: Authorized Representatives

Since you can't physically examine documents through a screen, the primary solution for remote I-9 verification is to designate an "authorized representative" to complete Section 2 on your behalf.

What Is an Authorized Representative?

An authorized representative is any person you designate to act on your behalf to complete Section 2 of Form I-9. This person must:

Be physically present with the employee
Examine the employee's original documents
Complete and sign Section 2 of the I-9
Return the completed form to you for your records

Who Can Be an Authorized Representative?

Almost anyone. The regulations don't require special qualifications. Common choices include:

• Notary public
• HR professional (at a PEO or staffing agency)
• Attorney
• Accountant

• Bank employee
• Public library staff
• UPS Store or similar business
• Family friend or neighbor

Note: The employee cannot act as their own authorized representative. Family members technically can serve as representatives, but using an unrelated third party provides better documentation in case of an audit.

Step-by-Step: Remote I-9 Process

1Send I-9 Section 1 to the Employee

Before or on the employee's first day, send them Form I-9 with instructions to complete Section 1. They can do this electronically or on paper.

Timeline: Section 1 must be completed no later than the first day of work for pay.

2Identify an Authorized Representative

Find someone in the employee's area who can verify documents. Options include:

• Notary services: Many UPS Stores, banks, and shipping centers offer notary services
• Virtual notary services: Some states allow remote notarization (but the I-9 still requires physical presence)
• Agent network: Services that specialize in remote I-9 verification
• Local contact: A professional contact, friend, or neighbor you trust

3Provide Instructions to the Representative

Send clear instructions to your authorized representative on how to complete Section 2:

• Employee must present original documents (not copies)
• Representative examines documents for authenticity
• Representative records document information in Section 2
• Representative signs and dates Section 2
• Include employer's business name and address in Section 2

4Conduct the Verification Meeting

The authorized representative meets with the employee in person, examines the original documents, completes Section 2, and signs the form. This must happen within 3 business days of the employee's first day of work.

5Receive and Store the Completed I-9

The representative returns the completed I-9 to you (electronically, by mail, or fax). Store it with your employee records. You must retain the form for 3 years from hire date OR 1 year after employment ends, whichever is later.

6E-Verify (If Applicable)

If you use E-Verify, submit the case within 3 business days of the employee's start date. E-Verify compares the I-9 information against government records to confirm work authorization.

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E-Verify and Alternative Procedures

Employers enrolled in E-Verify have access to alternative procedures that can simplify remote verification in certain circumstances:

E-Verify Alternative Procedure (Post-COVID)

DHS has implemented alternative procedures for E-Verify employers that allow document examination via live video interaction. However, specific requirements apply:

Must be enrolled in E-Verify
Live video interaction required (not pre-recorded)
Employee must transmit copies of documents
Must retain copies of documents with I-9
Physical examination must still occur within specific timeframe

Check Current Guidelines: E-Verify procedures evolve. Visit the USCIS website or consult with an immigration attorney to confirm the current alternative procedures available.

Not Using E-Verify?

If you're not enrolled in E-Verify, you must use the standard authorized representative method for remote employees. E-Verify enrollment is voluntary for most employers (though mandatory in some states and for federal contractors). Consider enrolling if you hire remote workers regularly—it provides additional options for document verification.

Common Remote Hiring Scenarios

Best Practices for Remote I-9 Compliance

Plan Ahead

Before extending an offer, identify how you'll complete I-9 verification. Don't wait until day 3 to scramble for a solution.

Build a Representative Network

If you hire remotely often, establish relationships with authorized representatives in common locations.

Document Everything

Keep records of who served as your authorized representative, when verification occurred, and any communications about the process.

Consider E-Verify

E-Verify provides additional verification tools and may offer more flexibility for remote document examination.

Don't Cut Corners

Never accept photocopies, skip the physical examination, or backdate forms. Penalties apply regardless of intent.

Train Your Team

Ensure HR staff and hiring managers understand remote I-9 requirements and have clear processes to follow.

Frequently Asked Questions

Remote employee onboarding checklist

Identify authorized representative in employee's location

Employee completes I-9 Section 1 by first day of work

Representative examines documents and completes Section 2 within 3 days

Employee fills out W-4 for tax withholding

Set up payroll and paystub generation

E-Verify case (if enrolled) within 3 business days

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